Key Account Manager At Vserv.

Job Category: Account Management
Job Type: Full Time
Job Location: Mumbai
Experience: 4-7 Year

Roles and Responsibilities:-

  • This function combines account management and sales to provide overall ownership for assigned clients.
  • Develop and maintain progressive, strategic, deep, and long-term client relationships.
  • Manage and create SOWs, share estimation’s and get approvals from clients.
  • Hiring as per the client’s need and follow the onboarding process.
  • Develop an understanding of accounts needed & build a strategic plan to improve overall results & client profitability.
  • Ensuring the work to be delivered on time to the client.
  • Timely reporting to clients team and our internal team as per plans.
  • Keep a check on planning, design, project management for daily work management.
  • Keep a record of client archives and interactions.
  • Coordinate with other staff members- Admin, IT, HR, etc. to deliver projects on time and efficiently to clients.
  • Client servicing on an ongoing basis, understanding client needs, and developing a service strategy
  • Analyzing data, monitoring variations, and implementing ideas to improve operational performance across the business.
  • Identify and pursues possibilities for enterprise development..
  • Identify and pursues opportunities for business development.
  • Achievement of sales for assigned clients/accounts.
  • Negotiating contracts with significant clients and sticking to deadlines in order to achieve each client’s long-term objectives.

Desired Skills and Experience:

  • Must have 2 years of work experience in client servicing, sales & marketing.
  • Experience working with international clientele is a plus.
  • Excellent analytical skills, strategic thinking, and decision-making ability in a fast-paced environment.

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